Terms and Conditions
Home Space currently ships within Singapore only. If you wish your order to be shipped to any other country, please write to us at email@example.com
The orders are delivered directly by the respective manufacturing partners and partners. For delivery of any accessories eg pillow, bed sheets, flasks, oven etc , we currently employ Roadbull to deliver to our customers.
- Enjoy FREE SHIPPING on all orders above $100
- A flat rate of $10 delivery fee applies for all orders under $100.
- Only applicable for orders in Singapore.
- As our products are delivered by our respective manufacturing partners, you will get separate deliveries if your purchases include more than 1 brand.
- For any changes/enquiries regarding your confirmed delivery schedule pertaining to this order, kindly do so at least 2 days in advance for us to make the necessary arrangements. A $50 charge will be incurred for any change in delivery date that is made within 2 days of previously confirmed delivery schedule.
- A $50 redelivery fee will also be charged for each time that the delivery was not successful on the confirmed date and time.
- Delivery fee for non-lift accessible floors: Do take note that a charge of $20 per item per non-lift accessible floor will be collected by the delivery company upon completion of the delivery. This fee will also be applicable to stairs within landed properties or HDB maisonette.
We accept the following modes of payment:
- Credit Card via Paypal
- Direct Bank Transfer
If you are paying via bank transfer or PayNow, your order will be on hold till we receive the funds. The order will be automatically cancelled if we do not receive the funds in 5 days.
In the event that you would like to do a self collection for any bedding accessories, please contact us at firstname.lastname@example.org or call us at +65 66777645. If your order is less than $100, the shipping fee of $10 will be refunded to you.
- There is a NO RETURN policy for all products
Within 24 hours
- Please note that cancellation of order is only allowed if are notified within 24 hours from date of purchase. The monies will be refunded back to the mode of payment that was used for the order.
- Please email email@example.com or call +65 66777645 to process your cancellation.
After 24 hours & at least 48 hours before confirmed date of delivery
- Any cancellation after 24 hours from date of purchase will be subject to a cancellation fee of $50 per item for items above value of $300. For items below the value of $300, a cancellation charge of 5% per item will be charged.
- The refund will be in the form of a Home Space store voucher.
- No cancellation is allowed for SALE items once payment has been made
Product Quality Claim
If you believe your item purchased has a defect, please notify us within 24 hours of receiving the product at firstname.lastname@example.org or call us at +65 66777645.