Shipping /Delivery

 

Home Space currently ships within Singapore only. If you wish your order to be shipped to any other country, please write to us at sales@homespace.com.sg

The orders are delivered directly by the respective manufacturing partners and partners. For delivery of any accessories eg pillow, bed sheets, flasks, oven etc , we currently employ Ninja Van to deliver to our customers.

Shipping Rates

Enjoy FREE SHIPPING on all orders above $100.
A flat rate of $10 delivery fee applies for all orders under $100.
Only applicable for orders in Singapore.

Delivery Policy

  • As our products are delivered by our respective manufacturing partners, you will get separate deliveries if your purchases include more than 1 brand.

 

Delivery Arrangements:

  • For any changes/enquiries regarding your confirmed delivery schedule pertaining to this order, kindly do so at least 2 days in advance for us to make the necessary arrangements. A $50 charge will be incurred for any change in delivery date that is made within 2 days of previously confirmed delivery schedule.
  • A $50 redelivery fee will also be charged for each time that the delivery was not successful on the confirmed date and time.
  • Delivery fee for non-lift accessible floors: Do take note that a charge of $20 per item per non-lift accessible floor will be collected by the delivery company upon completion of the delivery. This fee will also be applicable to stairs within landed properties or HDB maisonette.

 

Payment 

 

Payment

We accept the following modes of payment:

  • Credit Card via PayPal
  • Direct Bank Transfer

If you are paying via bank transfer, your order will be on hold till we receive the funds. The order will be automatically cancelled if we do not receive the funds in 5 days.

 

Collection

 

Self Collection:

In the event that you would like to do a self collection for any item, please contact us at sales@homespace.com.sg or call us at +65 6521 6697. If your order is less than $100, the shipping fee of $10 will be refunded to you.

 

Return / Cancellation

 

  • There is a NO RETURN policy for all products  

Cancellation Policy:

Within 24 hours

  • Please note that cancellation of order is only allowed if are notified within 24 hours from date of purchase. The monies will be refunded back to the mode of payment that was used for the order.
  • Please email sales@homespace.com.sg or call +65 6521 6697 to process your cancellation.

*After 24 hours & at least 48 hours before confirmed date of delivery

  • Any cancellation after 24 hours from date of purchase will be subject to a cancellation fee of $50 per item for items above value of $300. For items below the value of $300, a cancellation charge of 5% per item will be charged.
  • The refund will be in the form of a Home Space store voucher.
  • No cancellation is allowed for SALE items once payment has been made

 

Product Quality Claim

If you believe your item purchased has a defect, please notify us within 24 hours of receiving the product at support@homespace.com.sg  or call us at +65 6521 6697.